Job Description
- Oversee IT Asset Management (ITAM) lifecycle: Manage procurement, deployment, maintenance, and disposal of IT assets, ensuring accurate inventory and compliance.
- Manage digital certificates: Ensure timely renewals, compliance with security policies, and maintain an accurate inventory in ServiceNow.
- Define and maintain CMDB data standards, ensuring accurate CI records, relationships, and service mappings that support operational, security, and audit requirements.
- Develop and implement policies: Create and maintain ITAM and certificate management policies and procedures aligned with industry best practices.
- Act as the SIAM authority for configuration management, guiding suppliers and internal teams on process adoption, data quality expectations, and integration with discovery tools and service models.
- Collaborate with IT and security teams: Ensure effective management of assets and certificates, supporting discovery via Azure and IP network.
- Conduct regular audits: Verify data accuracy and compliance with cryptography policies and standards.
- Provide training and support: Train staff on ITAM and certificate management processes, including automated workflows for renewals and notifications.
- Ensure services, applications, and infrastructure components are correctly represented in the CMDB, enabling impact assessment, change planning, and risk evaluation.
- Monitor completeness, correctness, and compliance of configuration data; drive remediation activities with suppliers and technical owners to maintain a trusted CMDB.
- Govern certification processes: Oversee creation, adoption, and deprecation of certificates, providing best practice guidance.
- Monitor and report: Track certificate standards, report discrepancies, and collaborate with the Service Management team.
- Support centralised certificate management: Implement centralised procurement through external CA authorities and integrate with ServiceNow.
- Enhance compliance reporting: Work with Cyber Security and IT teams to improve compliance reporting and policy development.
- Optimise Service Assets performance: Ensure optimal performance of Service Assets and configurations, providing monthly status reports.
- Review and update policies: Maintain supporting documents and coordinate the annual review process.
Qualifications
- ITIL 4 Foundation certification.
- ServiceNow Discovery Fundamentals (SNDF) Certification is desirable.
- Awareness of the full ITIL practice landscape, with experience working in an ITIL‑aligned or SIAM‑based environment.
- Strong knowledge of IT Asset Management discovery tools and best practices.
- Familiarity with digital certificate management and PKI.
- Excellent organisational and project management skills.
- Certification in ITAM (e.g., CITAM) or related field is a plus.
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Company
Netcompany
Published
12th April 2026
Closing Date
31st May 2026
Country
🇬🇧United Kingdom
Employment Type
Full-time