AI / ML Solution Consultant – AMER

• Technical Expertise: Serve as the AI, ML, and GenAI subject matter expert during the sales process, demonstrating deep knowledge of our solutions and how they address customer needs.
• Customer Engagement: Collaborate with sales teams to identify customer challenges and tailor presentations and demonstrations that showcase the value of our AI, ML, and GenAI offerings.
• Solution Demonstrations: Design and deliver compelling demos, workshops, and proof-of-concept engagements that highlight the capabilities and benefits of our advanced technologies, including GenAI applications.
• GenAI Integration: Advise on the integration of Generative AI techniques into customer solutions, such as leveraging large language models for improved customer service or automating content generation.
• Feedback Loop: Gather customer feedback and market insights on AI, ML, and GenAI trends to influence product development and roadmap planning, ensuring our solutions remain competitive and relevant.
• Cross-Functional Collaboration: Work closely with product management, engineering, and data science teams to align customer needs with our product capabilities, especially in the context of GenAI advancements.
• Thought Leadership: Stay current on industry trends, competitive landscape, and emerging technologies in AI, ML, and GenAI to inform sales strategies and product positioning.
• Sales Support: Assist in creating sales collateral, including technical presentations, proposals, and whitepapers that highlight the value proposition of our AI, ML, and GenAI solutions.
• Relationship Building: Build and maintain strong relationships with key stakeholders, both internally and externally, to promote long-term partnerships.
  

Required Skills and Experience

• Educational Background: Bachelor’s degree in Computer Science, Data Science, Engineering, or a related field; advanced degree preferred.
• ​Professional Experience: 5+ years of experience in a customer-facing role such as solution consulting, pre-sales engineering, or technical sales, with a focus on AI, ML, and preferably GenAI technologies.
• Technical Proficiency: Deep understanding of AI and ML concepts, algorithms, and practical applications, including experience with Generative AI models like GPT-4 or similar.
• GenAI Knowledge: Familiarity with recent GenAI trends and techniques, such as large language models, transformers, and diffusion models, and their applications in the insurance industry.
• Communication Skills: Exceptional ability to translate complex technical concepts into clear, actionable insights for both technical and non-technical audiences.
• Hands-On Experience: Proficiency with AI/ML and GenAI tools and frameworks like TensorFlow, PyTorch, Hugging Face Transformers, or similar libraries.
• Problem-Solving Skills: Strong analytical and strategic thinking abilities to address customer challenges effectively.
• Presentation Skills: Proven experience delivering engaging presentations and demonstrations to diverse audiences.

Preferred Skills

• Industry Knowledge: Experience in the P&C insurance industry with an understanding of underwriting, claims, or policy administration processes.
• Guidewire Familiarity: Knowledge of Guidewire products and how they integrate with AI, ML, and GenAI solutions.
• Cloud Experience: Experience deploying AI/ML and GenAI solutions in cloud environments such as AWS, Azure, or Google Cloud Platform.
• Data Analytics: Familiarity with data warehousing, big data technologies, and data integration techniques.
• Regulatory Awareness: Understanding of the ethical considerations and regulatory requirements related to AI and GenAI deployments in the financial services industry