Eviden is an Atos Group business with an annual revenue of circa € 5 billion and a global leader in data-driven, trusted and sustainable digital transformation. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and security, it brings deep expertise for all industries in more than 53 countries. By uniting unique high-end technologies across the full digital continuum with 57,000 world-class talents, Eviden expands the possibilities of data and technology, now and for generations to come.
Helping customers, internal and external, with cloud cost control. Elements of that are cost monitoring, cost reporting, cost analysis, cost reduction recommendations.
Eviden standard and preferred tool of choice to do so is CloudHealth, but in some areas cloud native tooling (AWS cost explorer, Azure cost management, GCP billing) will be used. Supporting customers using these tools is part of the job.
Deliverables are derived from the Atos Cloud Financial Management (CFM) service based upon the finops.org methodology.
Main tasks:
- hosting CFM onboarding workshops
- setting up governance (mapping finops roles to customer organization, process flows, RACI)
- helping customers setup their cost budget structure and map this to CFM cost monitoring
- supporting customers getting cloud cost under control by informing them about the best practices and helping them get these established
- analyzing customer cloud cost, which changes are happening over time, which costs are suspicious, where are potential cost savings opportunities
- analyzing potential cost saving alerts (e.g. as a result of “orphaned disk” policy)
- helping customer setup and use CloudHealth cost reporting, allocating cost to functional customer entities like business units or applications
- helping customer setup CloudHealth cost exporting for recharging purposes
- write cost analysis and saving recommendations reports
- present and explain cost related reports to customer
- 2nd line cost alerting: support questions based upon alerts, assure alerts are handled
Required knowledge, skills and experience:
- basic understanding of AWS, Azure and GCP architecture and concepts (example: have to know how a VM is called in any of these clouds, and the associated VM-disks)
- in-depth cloud cost understanding (alternatively: can be achieved by learning on the job and coaching)
- ability to become CloudHealth tool expert
- able to write a report
- data analyst skills: affinity with figures and costs, able to handle spreadsheets (analysis, export), able to analyze large quantities of data and connect various sources
- communicative: able to present verbally to a customer
- able to advise on organization, processes and responsibilities.