Cloud Engineer/Administrator – fallonhealth

Overview

About us:

Fallon Health is a company that cares. We prioritize our members—always—making sure they get the care they need and deserve. Founded in 1977 in Worcester, Massachusetts, Fallon Health delivers equitable, high-quality, coordinated care and is continually rated among the nation’s top health plans for member experience, service, and clinical quality. We believe our individual differences, life experiences, knowledge, self-expression, and unique capabilities allow us to better serve our members. We embrace and encourage differences in age, race, ethnicity, gender identity and expression, physical and mental ability, sexual orientation, socio-economic status, and other characteristics that make people unique. Today, guided by our mission of improving health and inspiring hope, we strive to be the leading provider of government-sponsored health insurance programs—including Medicare, Medicaid, and PACE (Program of All-Inclusive Care for the Elderly)— in the region. Learn more at fallonhealth.org or follow us on Facebook, Twitter and LinkedIn.

Brief summary of purpose :

The Cloud Engineer/Administrator role is to provide strategic solutions architecture design and consultancy within Infrastructure services cloud (laaS/PaaS/SaaS) leveraging both existing and proposed cloud services within the the health plan or partners. The Infrastructure Cloud Engineer will work to develop an integrated view of the IT architecture, using a repeatable approach, cohesive framework, and available industry standard technique. This is a hands-on role that requires a long-term view and the willingness to deploy and implement recommended solutions.

Responsibilities

Primary Job Responsibilities

Strategy and Planning

• Establish, design and support an enterprise cloud architecture that provides the required capacity plans. Supports the long-term strategic goals for enterprise cloud technologies within the Health Plan.

• Develop workload migration plan in conjunction with data owners and other technical resources

Acquisition and Deployment

• Work with systems and database administrators to implement cloud architectures that utilize industry best practices

• Deploy and configure technologies and corresponding software

• Implement cloud technology policies, and procedures for disaster recovery and archiving to ensure effective protection and integrity of storage appliances and stored data assets

• Establish appropriate end-user access control levels for stored data

Operational Management

• Perform tasks necessary to fulfill service level agreements with end-users regarding security, and availability

• Review and deploy cloud system releases and vendor-supplied patches according to best practices

• Follow change control, incident response, and testing processes for modifications to cloud technologies and software

• Anticipate, mitigate, identify, respond to, and resolve issues with cloud, storage access, and data retrieval

• Research and make recommendations on cloud products, services, and standards in support of procurement and development efforts

• Monitor, analyze, and predict trends for cloud infrastructure performance, space allocation, and data growth to recommend enhancements to the IT storage team

• Create power shell scripts to support automation and administrative simplification

• Maintain cloud systems support and architecture documentation

• Manage and/or provide guidance to junior members of the team

• Works off hours to provide support for systems administration

• Provide clear, helpful and considerate instructions to end-users

Qualifications

Education:

Minimum 4 year college degree or equivalent work experience

License/Certifications:

Azure/AWS or related cloud technologies

Experience:

• 5+ years of professional Windows system administration experience

• 2+ years of Azure/AWS experience

• Experience with O365 which includes

• Rollout, Upgrade and Support

• Experience in Azure which includes

• Transition, Architecture, Support and Rollout

• PowerShell scripting experience

• Strong knowledge in cloud virtualization platforms like VMWare vSphere, VMWare vRealize Solutions, Microsoft VMM, Windows Azure and Amazon Web services platforms

• Microsoft Identity Manager Management experience

• Azure SSO

Resources:

•Must have internet access at home for remote troubleshooting and support

• Must have a smart phone with the ability to receive text/SMS messages(a percentage of this will be paid for by the company)

• Must be able to work in a 24/7 on-call rotation

• Limited travel required.