Cloud Operations Engineer Mid/Senior

The Cloud Operations Engineer specializes in administration of environment infrastructure, inclusive of application and network hardware resources. Develops and manages a patching schedule and response to identified incidents from both production and non-production environments. Collaborates with product feature development teams to create run books, ‘night of deployment’ manuals, and contact lists prior to releasing new and/or enhanced features to production. This role is part of the overall Infrastructure Domain within the Körber OneIT matrix organization.

Responsibilities

• Configuration and infrastructure management with tools like CloudFormation, Terraform
• Executing and troubleshooting SaaS application deployment procedures
• Development of and continual improvement of automation and procedures
• Analysing and supporting infrastructure in AWS/Azure
• Monitoring system performance and recommend corrective action.
• Documenting current environment and ongoing maintenance of documentation
• Collaborate with team leads, engineers, and support staff to ensure continuous and reliable delivery of service
• Troubleshoot incidents, identify root cause, fix and document problems, and implement preventive measures

Qualifications

• Associates Degree in a related field (Networking, Software Development, Database Administration)
• Knowledge of Window or Linux based systems including Hardware, software, networking and storage
• 1+ year of cloud implementations & operational support of a cloud ecosystem at Enterprise scale with Microsoft Azure or AWS
• Knowledge of ITSM processes and tooling (ServiceNow, other)

Knowledge of or desire to learn:

• Scripting languages such as Bash, Python, and Powershell
• AWS or Azure
• Git, GitHub, and related
• Pipelines and IaC

Personal Skills & Behaviors

• Team player with a positive attitude, while being capable of working independently in a fast-paced environment
• Excellent verbal/written communication skills with the ability to explain technical concepts to a non-technical audience.
• Must be a self-starter with excellent time management skills, attention to detail and desire to continuously learn and expand knowledge
• Experience analyzing, troubleshooting, and providing solutions for technical issues

What we offer

• A home for passionate people who innovate, collaborate and love what they do.
• An entrepreneurial and dynamic working atmosphere with the opportunity for you to take responsibility and make an impact from day one.
• Growth opportunities on and off the job and a generous individual development budget to develop your career.
• A competitive salary and benefits package, with flexible working hours and remote work options, private health insurance and 3 additional vacation days.