1-2 years of experience working in a cloud infrastructure environment (MSP, Consultancy, ISV).
Practical experience working in the Infrastructure and Operations space, with a focus on public cloud (AWS, Azure, GCP or OCI) technologies.
Working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook, and Teams).
Ability to communicate and influence leadership at all levels of an organisation.
Experience in client-facing engagements.
Certifications in the cloud
AWS Cloud Formation, Terraform, JSON, Python, or YAML experience is preferred.
Awareness cloud provider pricing schemes
Competitive salary package, including rewarding bonus schemes
Excellent training package, including certification and focused and structured training path
20 days holiday plus Bank Holidays
Birthday holiday allowance
Working in an experienced, dynamic Cloud Optimisation environment
This is an excellent opportunity to join a fast-paced consultancy with strong values that deliver bleeding-edge solutions to our clients’ cloud spend challenges.
Work within a dynamic team that lives by our company values; where everyone is able to be honest (whilst respectful) with each other, believe that politics are unhealthy in all aspects of our working lives, and to truly enjoy what you do.
As a Cloud Optimisation Analyst, you’re responsible for creating and delivering meaningful change in the way our clients address and manage their cloud spend.
Working with our experienced delivery team exposes you to market-leading tools and processes, budgeting, FinOps practices, cloud billing and forecasting, cloud cost management, junior consulting engagements, and cloud analyst methods.
Role & Responsibilities:
Help to manage technical product issues and identify the root cause to determine appropriate solutions.
To provide ongoing support, identifying supportability requirements.
Drive continuous improvement of products, services, and support strategies.
Create and implement Customer Services Plans and support strategies for assigned projects.
Identify and advocate for serviceability and support requirements throughout the product life cycle
Expected to work to the highest standards to ensure first-class service is delivered, whilst ensuring Quality & Regulatory standards are adhered to.
To help drive business teams to implement supportability improvements
Knowledge of MS Office tools including Word, PowerPoint, Excel, and Outlook.
Tertiary education or experience in a Finance related discipline is recommended including budgeting and expense.
Ability to communicate at all levels within an organization and influence leadership.
Ability to work with minimal supervision, making decisions based upon priorities, schedules and an understanding of business initiatives.
Ability to apply critical thinking to all aspects of the position.
Detail oriented with excellent documentation skills/methodologies, who can successfully manage multiple priorities.