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Digital Health and Care Wales Lead Cloud Infrastructure Engineer

What you’ll be doing?

We are recruiting a talented Lead Infrastructure Engineer (cloud) to join the core NHS Wales national ICT team at Digital Health and Care Wales (DHCW*). This role will manage the Infrastructure Cloud FinOps Team and will be responsible for the implementations, ongoing support, and optimisations for DHCW presence in public cloud. You will work alongside other lead Infrastructure Engineers, Lead technical Architects, and report to the Head of ICT Operations.  You will have responsibility for the financial element of cloud operations.

DHCW design, procure, build, and operate a wide range of Health and social care services for NHS Wales and social care settings; the operational teams are responsible for implementing and operating the resilient infrastructure for those services, including streamlining processes to automate and continue DHCW progression to public cloud.


What your day to day would look like?

  • Leading and managing ongoing improvements of operational infrastructure services following ITIL Processes
  • Taking responsibility for budget planning and control for budgets required to operate the cloud services.
  • Managing deployment of implementation of new services within agreed timescales
  • Creating, maintaining, and managing relationships with all associated stakeholders
  • Managing risk portfolio for ICT cloud teams.
  • Resolving / managing conflicts relating to design and operations often on highly complex technical matters.
  • Leading and developing a culture of documenting and automating tasks to greatly improve efficiency.
  • Develop and produce regular meaningful reports on a variety of operational performance attributes.
  • Taking responsibility for leading the implementation, operation, monitoring, support, maintenance, and ongoing service improvement and optimisation for the infrastructure cloud team.
  • Taking responsibility for providing advice and expertise relating to risk, quality, policies, procedures, and standards for operational infrastructure relating to cloud services.
  • Taking responsibility for the recruitment, retention, and management for the team.
  • Taking responsibility for the planning, management, spend and balance of significant budget allocation.


Successful candidates will be:

  • Skilled in Microsoft Azure and/or Google Cloud Platform
  • An excellent technically skilled leader and manager.
  • Succinct at absorbing technical information and providing accurate meaningful performance reports.
  • Capable of delegating tasks to a wide range of skilled technical staff.
  • Highly organised, capable of developing project plans.
  • An excellent communicator (presenting and authoring) to wide audiences.
  • Experienced at managing significant budgets.
  • Passionate follower of the ITIL framework, to support policies and processes for service build and delivery.
  • Adapted at negotiating and relationship building with a variety of stakeholders.
  • Be highly supportive and an active advocate of the cloud first approach through DHCW and to stakeholders.

Why join us?

DHCW offers opportunities for career growth and professional development. We will work with you and help you develop your career. We offer opportunities to pursue further academic qualifications, up to PhD level. Our benefits include:

  • Flexible working, including options to work from home
  • Automatic membership of the NHS pension scheme
  • 28 days paid leave plus bank holidays
  • Professional development and career opportunities

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

To request a modification to this listing please email

  • Company: Digital Health and Care Wales
  • Published: 17th August 2023
  • Closing Date: 10th September 2023
  • Country: United Kingdom
  • Type: Full-time
  • Seniority: Senior
  • Salary: £ 59,857 - £ 69,553 /annum
  • FinOps Certifications Required: None