Technical Account Manager

In this role you will:

• Build and maintain relationships to influence long-term strategic direction, and act as a trusted advisor to the customer
• Engage with client’s Technical leadership to effectively position Google Cloud Platform and/or AWS solutions. Understand their business/operational needs and technical challenges
• Leverage DoiT Engineering team for Customer’s technical challenges
• Work with your customers on Cost, Efficiency (e.g. FinOps), architectural and security reviews
• Identify New Workload opportunities DoiT can assist with
• Lead, manage and guide technical conversations with assigned customers Engineering and FinOps Roles
• Proactively track Support tickets, escalate and push toward resolution. Leverage Product Specialists / Engineers for Customer’s technical challenges
• Assist Customers to be Well Architected , follow Vendor (AWS/GCP) Framework
• Collaborate with Vendor Architects / Engineers
• Educate yourself & Customers on New Services / Roadmaps continuously

Requirements:

• BA/BS degree or equivalent practical experience.
• +3 years of experience in a technical customer-facing role, as a Technical Account Manager/ Pre-Sales Engineer in a cloud computing environment (preferably with Google Cloud Platform or AWS products/services) – Mandatory
• Experience driving customer technical implementations, migrations or transformation programs with executive stakeholders.
• Basic knowledge of coding: Bash, Python, Java, Node etc.
• Cloud Certifications: At least 1 on AWS and GCP (Associate level min.)
• Ability to work independently and establish yourself as a trusted advisor with Technology companies
• Ability to quickly learn, understand and work with new emerging technologies, methodologies and solutions in the cloud technology space
• Ability to rapidly prototype proofs-of-concept and technical demonstrations
• Excellent communication and presentation skills in Hebrew and English, both written and verbal
• Self-organized, Goal-oriented, self-motivated individual who is confident, thorough and tenacious
• Analytical, Data-driven, detail-oriented and able to “zoom” in/out from the big picture to the minutiae.
• Ability to effectively operate with flexibility in a fast-paced, constantly evolving team environment.
• A great sense of humor and enjoys having fun at work

Benefits and Perks:

• Health Insurance including Medical, Dental, and Vision plans from top carriers
• Professional Development, including certifications
• Pension Plan with employer contribution
• Employee Stock Option Plan
• Uncapped PTO
• Parental Leave
• Flexible working options
• Home Office Allowance
• Work-life balance