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Technical Account Manager

In this role you will:

  • Build and maintain relationships to influence long-term strategic direction, and act as a trusted advisor to the customer
  • Engage with client’s Technical leadership to effectively position Google Cloud Platform and/or AWS solutions. Understand their business/operational needs and technical challenges
  • Leverage DoiT Engineering team for Customer’s technical challenges
  • Work with your customers on Cost, Efficiency (e.g. FinOps), architectural and security reviews
  • Identify New Workload opportunities DoiT can assist with
  • Lead, manage and guide technical conversations with assigned customers Engineering and FinOps Roles
  • Proactively track Support tickets, escalate and push toward resolution. Leverage Product Specialists / Engineers for Customer’s technical challenges
  • Assist Customers to be Well Architected , follow Vendor (AWS/GCP) Framework
  • Collaborate with Vendor Architects / Engineers
  • Educate yourself & Customers on New Services / Roadmaps continuously

Requirements:

  • BA/BS degree or equivalent practical experience.
  • +3 years of experience in a technical customer-facing role, as a Technical Account Manager/ Pre-Sales Engineer in a cloud computing environment (preferably with Google Cloud Platform or AWS products/services) – Mandatory
  • Experience driving customer technical implementations, migrations or transformation programs with executive stakeholders.
  • Basic knowledge of coding: Bash, Python, Java, Node etc.
  • Cloud Certifications: At least 1 on AWS and GCP (Associate level min.)
  • Ability to work independently and establish yourself as a trusted advisor with Technology companies
  • Ability to quickly learn, understand and work with new emerging technologies, methodologies and solutions in the cloud technology space
  • Ability to rapidly prototype proofs-of-concept and technical demonstrations
  • Excellent communication and presentation skills in Hebrew and English, both written and verbal
  • Self-organized, Goal-oriented, self-motivated individual who is confident, thorough and tenacious
  • Analytical, Data-driven, detail-oriented and able to “zoom” in/out from the big picture to the minutiae.
  • Ability to effectively operate with flexibility in a fast-paced, constantly evolving team environment.
  • A great sense of humor and enjoys having fun at work

Benefits and Perks:

  • Health Insurance including Medical, Dental, and Vision plans from top carriers
  • Professional Development, including certifications
  • Pension Plan with employer contribution
  • Employee Stock Option Plan
  • Uncapped PTO
  • Parental Leave
  • Flexible working options
  • Home Office Allowance
  • Work-life balance

To request a modification to this listing please email jobs@finops.org

  • Company: DoiT International
  • Published: 15th December 2022
  • Closing Date: 31st January 2023
  • Country: Israel
  • Type: Full-time
  • Seniority: Mid-level Contributor
  • FinOps Certifications Required: None