UCAS is the go-to place for UK higher education, apprenticeships, and lifelong learning. We inspire and empower people, providers and employers to achieve their potential and thrive through choices in education, skills, and learning.
We’re a successful and fast-growing organisation, which helps hundreds of thousands of people every year. We’re committed to delivering a first-class service to all of our customers — they’re at the heart of everything we do
The Digital Delivery business unit runs UCAS’ day-to-day frontline services, digital products and technical infrastructure for all customers, including applicants and providers. The unit is also responsible for developing and improving customer-centric products in close collaboration with UCAS’ product function.
Services to customers include the Customer Experience Centre, providing comprehensive high quality services to support applicants in their journey into university and other higher education provision. Digital Delivery is responsible for running UCAS’ Confirmation and Clearing service, and logistics related to key deadlines in the cycle.
Working in cross-company multi-disciplinary teams comprising customer insight, product managers, architects, developers, testers, and data scientists, the Digital Delivery business unit ensures that UCAS is a customer-centric, product-focused digital business, connecting students with their next opportunity.
Reporting to the Platform Engineering Manager and embedded in the Product & Platform Engineering team, this role will help build the knowledge, team and policies that will help our Engineers understand and control costs in the Cloud and SaaS tooling. Working closely with colleagues in Engineering, Finance and Commercial you will develop and operate a robust program for Cloud cost management that includes but is not limited to tagging frameworks and governance model, budgets, cost optimisation lifecycle, chargebacks and finance integration.
For full job description, please see role profile attached.
Salary – up to £60,000
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