IT Software Asset Management Specialist

Job Responsibilities

List of general activities, duties and/or tasks typically performed within the job.

• Manage best practice standards, processes and measurements that enable the organization to manage the IT software asset portfolio.
• Ensure the accuracy of the IT software inventory throughout the asset lifecycle.
• Implement and improve software asset management procedures to meet operational requirements.
• Input, maintain, update, track, and report on software assets.
• Audit software assets against the installed base.
• Provide updates and training to other personnel on processes, tools, and reports.
• Define metrics, data collection, and reporting on the effectiveness of software asset management processes.
• Perform routine maintenance tasks and related processes.

The above statement of duties is not intended to be all inclusive and other duties will be assigned from time to time.

Job Requirements List of general education, background and experience, knowledge, skills, and abilities typically required to effectively perform the responsibilities of the job. Also include any required licenses and/or designations.

• Bachelor’s degree in computer science, information technology, engineering, business administration, or related field, or equivalent combination of education and/or related professional work experience.
• 5+ years of related experience in software asset management, IT asset management, or a related IT operations role.
• Experience maintaining and auditing software inventories in an enterprise environment.
• Proven experience supporting compliance, audits, and reconciliation of installed software versus entitlements.
• Strong understanding of software licensing models.
• Proficient in data analysis, reporting, and dashboard creation.
• Ability to define, track, and report on metrics related to asset compliance and process effectiveness.
• Process-oriented mindset with experience implementing and improving operational procedures.
• Ability to provide training and guidance to IT and business stakeholders.
• Strong written and verbal communication skills.
• Preferred:
  • ITIL and/or CITAM certification.
  • 3+ years of Flexera experience.
  • 3+ years of ServiceNow experience.
  • Salesforce licensing and contract experience.
  • Workday licensing and contract experience.