Cloud Business area supports different technologies such as Servers, Storage, Virtualization, and mainly Cloud services and optimization. It supports Mars internal customers and work in partnership with platform and business units with a strong presence and support from a third-party off shore team. Besides the technical work performed by the team there is a huge amount of management and administrative activities that need to be done to ensure a good service level and track progress of the improvements.
The Cloud business operations senior analyst will be responsible to ensure the overall functioning of the Cloud team, acting cross functional in different perspectives with the team to unlock opportunities on cost reduction and governance.
What are we looking for?
The Cloud Business Operations role will handle the administrative tasks inside Cloud portfolio. The main activities will be in Demand Streams & best solution path, cost of Cloud Services, showback and chargebacks, SLAs with Service providers, contracts, licensing, and Lifecycle and Security roadmaps.
This is a cross functional role, not dedicated to any of the technologies towers. It requires cloud services knowledge, including cloud financial management (E.g., Finops) and process-oriented skills, a technical background on IT infrastructure will considered as a plus.
What will be your key responsibilities?
What can you expect from Mars?
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