This role focuses predominantly on people and processes, connecting them to the cloud services Microsoft provides. Help IT departments govern and operate these services while also helping end-users see the benefits and adopt them. As a CSA – Adoption & Governance, you will deliver high-quality IT service management services, using your deep knowledge of IT operations, cloud governance and FinOps to bring customers furhter and drive business value. Map customer business problems to the right technology and process-based solutions. Deliver engagements, provide subject matter expertise, conduct assessments, labs, and workshops, and design, develop, and implement solutions to accelerate digital transformation and adoption of Microsoft services.
We are looking for someone with a passion for customer excellence, who can deliver effective strategic presentations to all audiences. You should be resourceful, confident under pressure, and able to establish relationships and actively participate in Microsoft communities. Success is measured by the quality of delivery, customer satisfaction, virtual team feedback, and level of sales support.
This role offers flexibility, with the option to work up to 50% from home. Come join us and be part of something amazing.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
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