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Director of Business Operations

Knowledge, Skills and Abilities / Competencies


To receive credit for your work experience and credentials, you must document on your application that you possess all of the following:
  • Strong knowledge of business models including financial models, cloud cost optimization models, cost-benefit analysis, budgeting and risk management
  • Understanding of cloud services contracts including infrastructure (IaaS), Platform (PaaS) and Software as a Service (SaaS) in a cloud native solution, fully managed solution or a hybrid of the two
  • Demonstrated expertise in creating an amazing culture including how to attract, develop and energize a multi-discipline, high-performance staff
  • Ability to build strong partnerships by engaging business leaders and stakeholders to understand global patterns
  • Experience presenting advanced concepts, including high level understanding of the values of technology to senior level executives


Minimum Education and Experience Requirements

Bachelor’s degree in computer science or an IT related field from an appropriately accredited institution and six years of progressive experience in the field of Information Technology which includes at least three years managerial experience
Associate degree in computer science or an IT related field from an appropriately accredited institution and seven years of progressive experience in the field of information technology which includes at least three years of managerial experience
An equivalent combination of education and experience

Supplemental and Contact Information

We trust our employees to be self-motivated and successful in hybrid/remote roles, thus NCDIT offers robust work from home options and variable work schedule flexibility.

The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave.  In addition, paid parental leave is available to eligible employees.

Some highlights include:

  • The best funded pension plan/retirement system in the nation according to Moody’s Investor’s Service
  • Twelve (12) holidays/year
  • Fourteen (14) vacation days/year which increase as length of service increases and accumulate year-to-year
  • Twelve (12) sick days/year which are cumulative indefinitely
  • Longevity pay lump sum payout yearly based on length of service
  • 401K, 457, and 403(b) plans

Learn more about employee perks/benefits:

  • Why Work For NC?
  • NC OSHR: Benefits
  • NC OSHR: Total Compensation Calculator

To apply for this position, please click the “Apply” link above (on the Government Jobs website) or visit to complete an on-line application. The Department of Information Technology will not accept “See Resume” or inserted text resumes in lieu of all work experience and education completed on the application.

Applicants applying for positions that require specific coursework, must upload and attach a copy of the transcript with their application.

Applicants seeking Veteran’s Preference must attach a DD form 214, Certificate of Release or Discharge from Active Duty, along with your application. Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if you are a current member of the NC National Guard in good standing.  If you are a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, you must attach either a DD256 or NGB 22. Employment at DIT is contingent upon a satisfactory background check.

DIT is an Equal Opportunity and Merit-Based Employer.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log into your account.  You will either receive a call to schedule an interview or an email notifying you when the job has been filled.

For technical issues with your Neogov account, contact Neogov Helpline at 855-524-5627.

NC DIT Human Resources
Anchal Mishra

To request a modification to this listing please email

  • Company: State of North Carolina
  • Published: 16th March 2023
  • Closing Date: 22nd April 2023
  • Country: United States
  • Type: Full-time
  • Seniority: Director
  • Salary: Up to $173,000
  • FinOps Certifications Required: None