Be it support with regulation, risk or compliance, Operate delivers. Human-led and tech-powered, it is the backbone of PwC’s unique approach to operational delivery – Execution Managed Services. Harnessing the power of tech and data, we work with some of the most recognisable organisations worldwide, wherever they need us to be. We deliver sustained outcomes through our managed solutions, as well as transforming and running complex operational processes that often create challenges or hinder client progress. Underpinning all of this is our commitment to ensuring our people are equipped with tomorrow’s skills to drive success for our clients today.
About The Team
Operate Digital is the central function that creates and runs technology. We also transform the way our clients use technology in delivering assets to our clients across a wide range of business processes. Working with industry leading, alliance partners across architecture, development, and multiple other technologies, we interact with all technology platforms and provide tangible technology delivery at scale.We are building a suite of connected and intelligent capabilities, adopting new and emerging technologies, and using the latest Agile, Cloud and DevOps approaches to maximise our effectiveness along with client value from public cloud offerings.
Skills And Experience
Role Description And Responsibilities
A Cloud Management Office Lead is required to join the new Cloud Managed Services function within PwC Operate with responsibility for client retention through strong delivery and customer satisfaction.
The Cloud Management Office Lead is responsible for the overall quality of service provided by the Cloud Managed Service function to internal customers & external clients. Working across the engineering & operations teams to ensure deliverable commitments in a timely & cost effective manner.
The Cloud Management Office Lead will also establish and build relationships with our partners to ensure a seamless end to end service for our clients and work closely with Account Management to deliver account growth/.
Not the role for you?
Did you know PwC offers flexible career arrangements and contract work? Learn more.
The Skills We Look For
The PwC Professional is our global framework for defining and encouraging leadership at all levels. Learn more.
‘The Deal’, our firmwide Employee Value Proposition’ empowers our people to be the best they can be. Learn more.
Our commitment to you
We’re committed to building a culture that empowers all of our people to thrive and feel a sense of belonging at PwC. Learn more.
If you’re a person with a disability, if you’re neurodivergent, or if you have a condition that you believe may affect your performance during our selection process, we’ll be happy to make reasonable adjustments to our processes for you. Learn more.
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