Head of Cloud Operations

Company: Siemens Published: 3rd May 2023 Closing Date: 28th May 2023

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What We’re Looking For

Are you an inclusive leader who can inspire, lead and nurture an international team on a journey of continuous improvement and world class delivery for our customers and R&D stakeholders?

The MindSphere DevOps organisation at Siemens Digital Industry Software is seeking a Head of Operations. Accountable to the Head of R&D, you will lead a global team responsible for FinOps, provisioning, deployment and operations of MindSphere Public Cloud and MindSphere Private Cloud offering in our customers’ VPC and LPC infrastructure. The Ops team also includes Central Infrastructure Engineering and Site Reliability Engineering leaders supporting DevOps practice and critical account and infrastructure administration across R&D.

If you are a customer focussed, Technology driven leader who is passionate about inclusion, collaboration and innovation then we would love to meet you!

What You’ll Be Doing

We need you to lead and coach the MindSphere Ops organisation on its journey of continuous improvement and excellence to achieve world class availability, resiliency and service for our customers and best practice across R&D (development & operations).

In addition to providing project management and scheduling of Ops team delivery, your role as an ambassador for MindSphere will include meeting with IT leaders at our largest customers to ensure MindSphere meets the needs of the current/future Cloud IT infrastructure.

A conduit between the technical and non-technical, you’ll be the outward facing interface to our customers’ IT leaders to align the IT expectations and needs for MindSphere operations in the customer’s VPC or LPC on-premise that Siemens operates as SaaS.

What You’ll Bring

• Ability to lead, motivate, and nurture a geographically distributed team, acting as a role model, you will build a culture of collaboration & trust
• International travel will be required so you will be happy to meet Technology leaders at our customers locations
• Solid understanding and experience of current and future IT landscape for Enterprise customers operating in the Cloud and/or in LPC (Local Private Cloud)
• Experience of developing, or operating Cloud applications or Services (one or more of AWS, Azure or Alibaba)
• Familiarity with the security and IT landscape for Cloud and Enterprise software, in particular network topologies and challenges

Nice If You Have

• Background in running IT operations of Cloud services and/or products
• Technical experience with deploying, operating or developing software in VPC and/or LPC (OpenShift, Rancher)
• Knowledge of K8 landscape (OpenShift, Rancher)
• Experience of devising and operating to SLA, SLI & SLO KPIs
• Led a globally distributed team
• A grounding in SRE and Infrastructure Engineering

Join Our Digital World

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We offer a comprehensive reward package which includes a competitive basic salary, bonus scheme, generous holiday allowance, pension, private healthcare and actively support working from home.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

At Siemens, we are always challenging ourselves to build a better future. We have some of the smartest minds working across the world, re-imagining the future and doing extraordinary things. Join our Talent Community today and let’s stay connected in areas that interest you: https://new.siemens.com/global/en/company/jobs/digital-minds.html

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Organization: Digital Industries

Company: Siemens Industry Software Limited

Experience Level: Experienced Professional

Full / Part time: Full-time

Job ID 345732