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Regional Infrastructure & Platforms Manager LATAM

Job Purpose:

The Regional Infrastructure & Platforms Manager LATAM is responsible for the overall coordination and support of Global and Regional infrastructure initiatives across the region.


The Regional Infrastructure & Platforms Manager, working closely with the IT & Payment regional VP’s, regional BRS Cyber security manager, local IT Directors, Infrastructure managers and regional 3rd parties, will be instrumental in on-boarding countries in the journey to the Cloud, the adoption of the global solutions/platforms defined by the Platforms and Foundations Competence Centre and supporting the implementation of the TOM.

Main Responsabilities:

  • Lead / coordinate implementation of standard IT framework & tools defined by Platform & Foundations competence centre across all LATAM countries including local DC’s migration to Azure
  • Regional ambassador: Must ensure that the Infra Manager or IT Director of each country is engaged in the different regional infrastructure, cloud and platforms transformation initiatives
  • Work closely with the countries to provide support and verify the guidelines implementation, co-defining local project specific solution based on standards when needed
  • Driving the creation and continuous management/evolution of LATAM technical experts teams
  • Provide guidance and foster countries migrating local infrastructures to Azure or central DC`s as well as supporting the creation of plans to decommission key assets
  • Support transformation program including adoption of ITIL Processes in service management / service delivery activities
  • Track, manage and support evolution of global initiatives to be applied in countries
  • Support transformation program including adoption of ITIL Processes in service management / service delivery activities
  • Monitor and manage all KPI based performance, spotting trends and ensuring the highest level of quality of service

Additionally, the Regional Infrastructure & Platforms Manager – LATAM will be responsible for the following points:

  • Be the main point of contact within his / her region for functional discussions, technical discussions, and risk assessment on those global platforms
  • Supporting the countries within his/her region on the prioritization of the different projects to ensure correct support from global resources when required
  • Drive the evolution of the global/regional platforms and infrastructures by coordinating and reporting findings to SPI cloud and application architects and Group IT cloud architects
  • Drive issues and problem management related with network, infrastructures, cloud or global solutions with Group IT teams
  • Ensure an accurate assets management is performed in his region

Required experience:

  • At least 5 years managing IT Infrastructures with Cloud platforms on an international / multi-national environment.
  • At least 5 years of experience related to infrastructure management (virtualization, infrastructure, migrations and maintenance)
  • Global understanding of networking (IP, switching, security)
  • Azure Cloud skills around services and infrastructures is key
  • Valuable experience in Cloud FinOps to ensure the most efficient way of using cloud services
  • Project Management experience
  • Experience managing multiskilled teams
  • Very good IT knowledge adopting new technologies in existing environments
  • Knowledgeable in ITIL methodology
  • Infrastructure monitoring tools: Datadog, Dynatrace, NewRelic, Nagios
  • DevOps practices / principles, especially knowledge of our CI/CD tools (Azure DevOps,Terraform, Gitlab)

☀️ Our value as a top employer committed to delivering excellence in the workplace

A meaningful job: build the future of employee benefits and contribute to the quality of life at work for others, you will impact positively local communities too. It counts!

An attractive offer: grow with us, competitive salary, multiple benefits (meal tickets, health insurance, etc…), parental benefits, internal events, and much more.

A great culture: we respect and care authentically about our people, we embrace work life balance, new ideas and we have a lot of fun!

Location: Santiago, Chile required to travel in the LATAM region if necessary.

Work mode: Hybrid

To request a modification to this listing please email

  • Company: Sodexo
  • Published: 12th April 2023
  • Closing Date: 28th May 2023
  • Country: Chile
  • Type: Full-time
  • Seniority: Manager
  • FinOps Certifications Required: None