Software Asset Management Analyst

The Software Asset Management Analyst will be engaged with the end-to end software lifecycle including maintenance, and utilization of software applications. The role will support the Software Asset Team Manager in providing a global process across all regions.

You are required to work from our Epsom office on two designated days each week—Tuesdays and Thursdays. The working hours will be from 11:00 AM to 7:30 PM (BST).

Your role

• Provide input to the Software Asset Management life cycle; including analysing and redesigning.
• Software Asset Management processes, software requests, licence pooling/checks, and deployment.
• Maintain the catalogue and cost management processes for all software assets.
• Licence entitlement in Flexera.
• Raise and manage software purchasing orders through their lifecycle (including ‘Goods Receipting’).
• Verify supplier invoices against purchase orders.
• Liaise with suppliers to request quotes (and maintain appropriate supplier records).
• Identify and advise management and technical teams on license entitlements derived from software deployed.
• Support the “Audit, Risk and Compliance” function team through the regular audit process.
• Provide report information on software/licence counts, metrics and usage, as well as provide input on terms that impact licensing.
• Maintain the licence inventory and perform software harvesting based on usage.
• Assist with license related questions/issues.

About You

• Experience of working within ITIL aligned Service Management organisation.
• Experience of working in Software Asset Management.
• High level of proficiency and knowledge of IT Asset Management and enterprise procurement processes.
• Experience of implementing process change and Performance Improvement.
• Excellent analytical and communications (both verbal and written) skills.
• Proven experience of data analysis and good numeracy, analytical and reporting skills.
• Qualification in Software Asset Management.
• Supplier Relationship experience and working knowledge of Service Now.
• ITIL V4 Foundation Accreditation.
• IT Service Management Expertise.