Cloud Finops Analyst

Role Key Objectives

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Carry out the onboarding of new applications, guiding them through the process and coordinating any networking and security activities within the Cloud Center of Excellence.

Help your customers understand the opportunities for optimization and their cost saving abilities.

Solve a variety of customer requests from billing to onboarding and cost optimization.

Build and maintain relationships with your customers and internal stakeholders.

Build relationships with our customers and look for new toolset additions that can be included in our service offerings.

Work with internal automation teams to define workflows that allow teams to self-service onboarding, reporting and other items.

Monitor and engage in required activities to maintain and grow savings plan and reserved instance coverage.

Build and maintain customer facing technical documentation.

Assist with the FinOps related areas of customer reporting.

Mentorship of other team members.

 

Essential Skills

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Solid understanding of networking, storage, compute, application support, and application development concepts as it pertains to cloud computing

Three or more (3+) years relevant experience in Cloud Cost Management, FinOps or Vendor Client Success Management

Passionate and comfortable handling FinOps discussions at the technical, business or financial level

Time and task management with the ability to manage multiple simultaneous requests

Adaptable and flexible with workloads and priorities

Strong interpersonal skills /collaboration skills to ensure progress is made

Good written documentation and communication skills

Foundational Cloud services knowledge

Possess a proactive and driven approach to work

Keen eye for detail

Experience in an Agile environment using Scrum methodology

Experience with chargeback modeling, cost savings and avoidance tracking, and forecasting

Certification on one or more cloud platforms (AWS, Google Cloud Platform, Azure); such as AWS Cloud Practitioner, Azure Fundamentals, Google Cloud Platform Foundational

Three or more (3+) years’ experience with Azure, AWS and/or Google Cloud Platform

Two or more (2+) years’ experience with cost optimization