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Finops Engineer and Customer Success

We are seeking a talented and experienced FinOps Engineer and Customer Success professional to join our dynamic team at Wiv. In this exciting role, you will have the unique opportunity to work in a fast-growing startup while collaborating with a diverse range of companies, supporting them in their FinOps journey.

Key Responsibilities:

FinOps Engineering:

  • AdviseFinOps strategies and best practices for Wiv’s clients
  • Support Wiv’s platform to create customized FinOps automation solutions
  • Collaborate with clients’ engineering teams to identify and address FinOps challenges
  • Stay up-to-date with the latest trends and technologies in FinOps and cloud cost optimization

Customer Success:

  • Build strong relationships with clients and serve as their trusted FinOps advisor
  • Provide expert guidance and support to clients throughout their FinOps journey
  • Conduct regular check-ins and reviews to ensure client satisfaction and success
  • Identify opportunities for improvement and propose solutions to enhance clients’ FinOps processes
  • Facilitate training and knowledge transfer to empower clients in their FinOps practices

MSP Collaboration:

  • Engage with Managed Service Providers (MSPs) to understand their specific FinOps requirements
  • Tailor Wiv’s platform and solutions to meet the unique needs of MSPs and their clients
  • Foster partnerships with MSPs to drive adoption and success of Wiv’s FinOps automation platform

Requirements:

  • Minimum of 3 years of experience in FinOps or a related field
  • Strong understanding of cloud cost optimization strategies and best practices
  • Experience working with Managed Service Providers (MSPs) is a significant advantage
  • Proficiency in Python and SQL is beneficial
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and attention to detail
  • Passion for delivering exceptional customer success and driving client satisfaction
  • Ability to thrive in a fast-paced startup environment

To request a modification to this listing please email jobs@finops.org

  • Company: Wiv.ai
  • Published: 21st May 2024
  • Closing Date: 10th June 2024
  • Country: Israel
  • Type: Full-time
  • Seniority: Mid-level Contributor
  • FinOps Certifications Required: None